What do you do when you’ve chosen the wrong Utility Billing software?
What do you do when you’ve chosen the wrong Utility Billing software?
You thought you’d found the best solution – the price was right and the software promised big things. You were excited about the change this would make to your organization and you put a lot of time and effort into convincing the board that this was the best way to go…
21 Ways to Cut Costs in Your Billing Office
21 Ways to Cut Costs in Your Billing Office

ALL UTILITY ORGANIZATIONS ARE BEING CHALLENGED TODAY WITH RISING COSTS Staff are being asked to do more in the same amount of time, using the same tools and procedures that have been around for decades. Couple that challenge with ever changing technology…today's latest and greatest being...

Research shows that people who constantly switch tasks are 40% less efficient at each individual task, than people who are focused on them solely
Using a Service Bureau for your billing saves more money than you ever imagined
In a traditional Utility Office, staff handle the billing tasks as well as other administration tasks – there is a lot of task switching and multitasking. This has been necessary because of the cyclical nature of billing. Depending on the service, it could be a monthly, quarterly or even annual cycle.
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